Monday, December 17, 2007

How We Do Things Here

Who better to give us some insight into the current budget controversy than Bob Fortner. The following are comments he presented at Monday's special City Council meeting on the Budget and Capital Facilities Plan. Nancy Fortner contributed.

Published here with the authors' permission.

"Mayor and Members of the Council:

Thank you Council for the opportunity to comment in this special session.

The budget process has been seriously compromised from the outset to today. Due to the lack of relevant information the council and the public have been observers, rather than participants in the process. Yet the council, not the proponents, will be held accountable for its outcomes.

At base, this document which is intended to serve as a policy implementation instrument lacks the necessary context and content that inform the process. That critical policy information, developed solely by Administration, was missing from the original budget and is still absent. Despite all the last minute efforts to salvage the budget it remains indecipherable and should not be adopted. The council should simply fund operations into the early months of 2008.

Let me be more specific as to how we think we got here:

Last week the City Administrator was quoted as stating… “We spent 5½ months developing the budget and the council tore it apart in one day.” That comment is disingenuous at best and serves to illustrate gamesmanship not statesmanship. The original document was a flawed product at its unusual presentation and it deserved to be dissected in the search for missing detail such as the policies and assumptions upon which it was based. Did the budget preparers ever check in with council re policy assumptions in the course of staff deliberations? When Council sought that information and the public submitted questions all were told there simply was not enough time to provide the answers, mostly noting staff was too busy. Yet, the Council and the public were treated to at least two major revisions during the information gathering phase of budget hearings. Apparently the workshop organized by the Mayor which took senior staff away for a total of 5 full days during the most crucial period of budget deliberations was deemed of higher priority.

We have been contending for some time that there are serious communication problems in this administration not the least of which is the persistent withholding of relevant information. I have heard more than one account of committee efforts to establish liaison with council members regarding committee deliberations and recommendations in order to promote successful outcomes. These efforts were blocked by the Mayor who stated… “that is not how we do things here.” Clearly that is the case and it apparently applies to budget process as well. Management that is serious about doing the public’s work in public and in a serious manner would never condone or permit “surprises” as was dropped in last Wednesday’s meeting. The public embarrassment will be duly noted by any who might think of applying for the soon to be vacant City Administrator position. And the rest of us remain furious about the associated waste of public and private time and resources. One cannot help but wonder if a workshop, expensive by most standards, has accomplished anything of significance. Since it was a repeat experience for some and the gamesmanship continues, one could conclude communication was not the real objective.

We watched last week’s effort by the council and the public to comprehend the fiscal mismatch in spite of the clear objectives set at the prior meeting. These were confounded by a surprise change in baseline and an “oops” on the fact that capital project costs were different because certain projects had different funding sources which required an additional $2.5M. Long tiring meetings can lead to oversights, but there are other approaches to making the discovery known. The “surprise” came at the beginning of the meeting, though apparently the “oversight and baseline change” were known as early as the previous Monday and no one saw the necessity or value of passing that discovery along to council in advance of the wasteful Wednesday meeting. Remarkably the agenda for that meeting was not prepared by the council-chair with administration but solely by the City Administrator-a significant departure from standard practice which I hope was an aberration.

We are confounded by the disconnect we perceive between the capabilities within the finance department and the work product made available. One wonders if they too are subject to the “that is not how we do things here” dictum.

Despite evidence of the accumulating problems, especially the need for more debt, associated with prior years spending sprees, Administration has continued to push for larger and larger amounts of capital spending particularly on projects, studies and public relations related to WT. Untold, but consequential, amounts have been spent thus far without a public accounting of those costs, all while additional funds are sought. Administration supported policy decisions by staff, not council, to remove LID funding as a source for the WT Streetscape Project, rather than present that as an option to the council and public though it was recommended by the much lauded WT Congress.

Annual capital allocations to Public Works appear to be used in an internal “Ponzi Scheme” that defies penetration and accountability. Public Works commonly reorders council mandated priorities, again without collaboration or consent. That must change. Last week’s issuance of Council-Manic bonds to fund planning soft costs is a mere sample of the painful future for our community largely brought on by a department and a city management structure that defy efforts to be held accountable. That too must change and fiscal stability restored. Council should act immediately to rescind the Mayor’s authorization to sign contracts without prior council approval until that balance is achieved.

Council, current and pending, is well aware of the accumulating revenue, expense and debt problems. Armed with relevant information, with insistence on collaboration and a more deliberative public process the new council can address these concerns and incorporate the much needed benchmark recommendations. The community expects, deserves and will continue to demand transparency and collaboration rather than gamesmanship.

The budget proposal under consideration is a mystery document, an accountability nightmare and too important to be blindly approved as you well recognize. It was developed in a non-collaborative milieu where Administration made policy decisions that remain invisible. In the end, Council will be held accountable. Council and the community must have enough information to be assured that the final 2008 Budget balances fiscal responsibility with Council and community objectives.

Respectfully Submitted,

Robert W. Fortner"


(To post or read comments on this story click on 'COMMENTS' below)


Wednesday, December 5, 2007

Getting to the Heart of the Matter

Even before our new City Council members have been sworn in, attempts are being made to “fix” the relationships between those who will govern and staff our island’s City Hall in 2008. After last week’s personal growth workshop for Council and staff, one has to wonder what might be rolled out in 2008. At the risk of being glib, might we recommend a weekly massage? Or perhaps gourmet catered lunches? While in theory these might raise morale among City employees and electeds, it is hard to imagine that taxpayers would be willing to foot the bill for either. Are they any more likely to support personal growth workshops held on City time and paid for by taxpayer money? And is there even more at stake here than consultant fees and lost productivity?

These are questions worth asking, as it appears that the recent workshop may be only the beginning of taxpayer-funded group therapy for COBI staff, elected officials and even private citizens. While Mayor Kordonowy’s recent decision to spend nearly $25,000 for the current 5-day workshop caught the public by surprise, her plans for additional workshops, and purportedly to provide workshop vouchers to private citizens, will not enjoy the same stealth cover. In fact, come December 12, we will see whether funding for future sessions will survive City Council scrutiny of the 2008 Executive Department budget.

On the Agenda...Joy

The workshops in question are truly “training” Bainbridge style. Where else could one imagine the Mayor inviting a group of city officials, staff and private citizens to attend an intensive 5-day personal growth workshop that, according to the program’s websiteprovides a beacon for people to awaken to the possibility of living life from their own soaring spirit” and that will help participants “deepen their foundation of connection with one another, with community, to expand their vitality, power, and heart across all aspects of their lives”?

A local firm, Gale Consulting, is facilitating this “Heart of Leadership” personal growth program that began last week and concludes with a two-day session in December. According to the Mayor, the workshop’s focus on “collaboration and communication” justify the commitment of valuable City time and resources to make it happen. That significant morale and communication problems exist at City Hall was well documented by the 2006 Benchmarking Study. Based on interviews with key stakeholders, including 90% of City staff, the study noted, for example, an unusually high turnover rate for regular employees – almost double the norm. And the communication breakdown and role confusion between Council and the Administration is an accepted fact.

But this is much more than a “communication” workshop. It is an intense and very personal interactive retreat designed to empower individuals to find “Heart, Spirit, Joy and Accomplishment in the Workplace.” Amba Gale, the owner of Gale Consulting and moderator of the workshop, appears to be a well-seasoned “transformational consultant.” Of note, Ms. Gale has worked for the Hunger Project, a program developed in the 1980s focusing on ending world hunger, and which was the brainchild of Werner Erhard (founder of the infamous Erhard Seminars Training or “EST”). The EST goals of achieving personal transformation and enhanced power in participants’ lives are not dissimilar from those described in the Gale Consulting marketing materials.


Building a Circle of Power

In late October of this year, the Mayor sent out workshop invitations to 24 invitees, which included approximately 1/3 each of senior staff, current/emerging City Council members and selected private citizens (amazingly, this included some but not all of the then Council candidates). Shortly thereafter, as legal questions emerged about the propriety of funding such a highly personalized program for private citizens, that invite list shifted. Citizen invitations were withdrawn and the final list included only two sitting Council members, three Council members-elect, our Mayor, seven City Directors, and six senior staff members.

The timing of the event tells more about who was really invited than the invitees themselves. Consider that, rather than wait for the new year, Mayor Kordonowy opted to hold the first three days of this 5-day workshop on the heels of Thanksgiving, knowing that long-time City Council member Bill Knobloch would be on a vacation scheduled months in advance. Even after learning that the other senior Council member Debbie Vancil would also not be able to attend at that time, the Mayor scheduled the first session for November 26th-28th.

Selecting workshop dates that excluded the two most experienced Council members raises a question as to whether team-building was ever a true workshop goal. But because Vancil and Knobloch were absent, the Mayor was assured that the proceedings would be private. With fewer than four sitting Council members in attendance, the public could be legally excluded.


What’s the Real Cost?


What will be the cost “to create extraordinary relationships” among these folks? Certainly the tangible costs to the City and community at large for these consultant-facilitated therapy sessions are much greater than the contract price. Consider that:

> The workshop takes place on workdays (7:30 am to 5:30 pm). Taking into consideration regular salaries, exclusive of perks, outlays to the 14 City employees in attendance for five full workdays conservatively totals over $24,000. [Not included is the gratis time of the sitting and recently elected Council members.]

>Add to this the “opportunity cost” of lost productivity. What fell off the table or was delayed because staff was unavailable?

> There’s another hidden redundant cost. Two attendees had been through the course once before at taxpayer expense – the Mayor and City Administrator. In addition to participating twice, our City Administrator won’t even be on the City payroll by year’s end.

Readers might be wondering how this happened without public comment and why Council ever approved the contract. The fact is that all aspects of awarding the contract occurred outside of the public eye. It was Mayor Kordonowy who single-handedly negotiated and signed the contract for the workshop. The $24,900 fee was paid out of the Executive Department’s 2007 budget. Interestingly, the workshop’s price tag is a mere $100 shy of the $25,000 limit on the Mayor’s contract signing authority.

The PostScript has written previously about the Mayor’s broad contract signing authority. The Mayor has been free to enter into such contracts since April 2007, when Council expanded her authority for signing “professional or nonprofessional services” contracts from a value of $10,000 to $25,000 per contract. Unfortunately, Council didn’t stop there. Under the same Ordinance, the Mayor’s contracting authority will increase in 2008 to an unprecedented $100,000. There’s no stopping this expansion of the Mayor’s discretionary spending unless our City Council takes back their legitimate authority in 2008. But will there be the will to take such action after having made a commitment to the Heart of Leadership program with the Mayor and whatever that entails?


If You’re Not With Us...

Gale Consulting promises to “facilitate processes which generate authentic quality of relationship between people, including people who have had previous conflicts with one another”. A more than laudable goal, especially for an organization with a long history of distrust and conflict. But where was the conflict between incoming Councilpersons, who have yet to be sworn in, and the Administration? Is this really an attempt to correct an existing conflict, or is it an attempt to commit our incoming Councilpersons to a good behavior compact, or even a “bonding” so that they, as one veteran of the program has swooned, “will do anything for one another?” And this at a time when what is most needed, and justified, is a firm pushback from the Council against a Mayor and Administration that has by their own actions earned the distrust of so many in the community.

One of the most puzzling aspects of this program is how it’s possible “to create relationships that are founded in trust, partnership and alignment” without discussing any of the facts surrounding the basis for the existing distrust and conflict. Apparently, one of the workshop’s ground rules is that no City issues be discussed. And if the goal really is to improve the relationship between Council, Staff and the Mayor, how can that be accomplished without the involvement of Councilpersons Knobloch and Vancil, the only sitting Councilpersons continuing on in 2008 who have expressed public reservations about the Mayor’s agenda?

We may never know what the Mayor’s real purpose is in enlisting the services of Gale Consulting, and we have little choice but to have faith that our newly elected Councilpersons will make decisions in the new year based on the best interests of the community rather than any perceived obligation to the Mayor or to maintain an appearance of “getting along”. Whether or not the Mayor honestly believes that personal growth workshops can cure what ails City Hall, the question remains – should a City strapped for funds approve a 2008 budget that allows our Mayor to contract for future City group therapy sessions or related activities? Increasingly, taxpayers are saying “stop.” The time has come for our City Council – the legislative and policy making branch of City government – to do what is necessary to responsibly take back control of the public purse and our City.